Slide 1

Infotech Connect is a leading provider of contact center and customer relationship management services and solutions.

Full 2

We are certified in ISO 27001 for Information Security.

WHO WE ARE

We are part of a Global business process outsource services group. We possess over 10 years of demonstrated experience. We are known to deliver tangible business outcomes to clients across multiple industries.

Inbound
Call Handling

Our dedicated customer service teams are skilled and trained to provide the highest levels of service to your customers. We provide professional and cost effective outsourced inbound call centre services that are flexible and scalable.

Outbound Calling
& Telemarketing

We work closely with you to fully understand your products and services. A thorough understanding of your business, goals, USP, target audience, products and services is our starting point for lead generation and telemarketing.

Managed
Services

Our managed services will enable you to focus on your core business, while we ensure your back-office functions are taken care of efficiently and seriously.

WHY WORK WITH US?

Customer-Centric Approach

We focus exclusively on delivering positive customer experience and driving long-term value to clients’ businesses. We start by making it our mission, to deliver to your vision.

Operational Excellence

Our experienced operations team follows a systematic on boarding process and emphasizes on continuous improvement. We adopt an SLA-driven operational model and adhere to a comprehensive knowledge management framework

Cost Benefits

Our standardized, white labelled service offerings allow you to focus on your core competencies while reducing your ongoing resourcing costs. We offer more for less!